Anonymous

Do not buy, this computer is garbage. I bought it for my son for Christmas. The fully charged battery drained in about 30 minutes out of the box. Then it slipped from the couch to the carpet (1 1/2 foot drop) the same day and it completely went dead. I returned it due it being under warranty, but they claimed it was accidental damage and no more warranty. They wanted almost $1400 to repair everything on it. Lucking they cover a one time repair for accidental damage and they still have it after 3 weeks with no update. In other words, this computer is very cheaply made, even at this sale price.

2 years ago Up 4 | Reply

Anonymous

I just a q420 asus and it also seems too fragile, the first one arrived bent. I should have just returned and waited //@anonymous: Do not buy, this computer is garbage. I bought it for my son for Christmas. The fully charged battery drained in about 30 minutes out of the box. Then it slipped from the couch to the carpet (1 1/2 foot drop) the same day and it completely went dead. I returned it due it being under warranty, but they claimed it was accidental damage and no more warranty. They wanted almost $1400 to repair everything on it. Lucking they cover a one time repair for accidental damage and they still have it after 3 weeks with no update. In other words, this computer is very cheaply made, even at this sale price.

2 years ago Up 2 | Reply

Anonymous

Be aware this is integrate graphic chip, it is not a gaming laptop.
I bought the earlier year model with 5900HS CPU and GTX 3050 graphic chip. It was good.

2 years ago Up 0 | Reply

Anonymous

Bought this model 2 months back, works fine for my purpose… haven’t experienced the quick 30 minute drain problem like one user mentioned, the battery holds a charge long enough for at least 4-5 hours. I did update the BIOS version to latest using the included Asus software though.

2 years ago Up 0 | Reply